Returns & Exchanges
The Official Shop of the PWHL is committed to fan satisfaction; if you are not completely happy with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once approved, download and print your prepaid return shipping label and include the original packing slip inside your package.
Package and Ship
Place the unworn, unwashed merchandise with original tags attached in its original packaging and drop it off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing